PRIVACY POLICY

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Privacy Policy

Effective Date: 15 June 2025

DIP Laboratory (Diagnostic Intensive and Precise Medical and Laboratory Inc.) values your privacy and is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (RA 10173). This Privacy Policy explains how we collect, process, use, and protect your personal information through our website.

1. What Personal Data We Collect

When you use our website or online services, we may collect:

• Your full name

• Email address and phone number

• Submitted health-related information (e.g., appointment or result inquiries)

• Information from cookies and analytics tools (e.g., IP address, browser type)

2. How We Use Your Personal Data

We use your data for:

• Scheduling appointments and processing service requests

• Responding to inquiries or feedback

• Delivering lab results (if applicable)

• Internal record keeping and quality assurance

• Website improvements and usage analytics

3. Data Retention

Your data will be retained only as long as necessary to fulfill the purposes stated above or as required by law. Electronic records are securely stored and regularly reviewed for disposal or anonymization.

4. Sharing and Disclosure

• DIP Laboratory will not sell, share, or rent your data to third parties.

• Your personal data may be disclosed only when:

  • Required by law or government order

  • You provide written consent

  • It is necessary to protect health and safety

5. Your Rights Under RA 10173

You have the right to:

• Be informed about data collection and processing

• Access your personal data

• Correct inaccurate or outdated information

• Object to data processing under specific conditions

• Withdraw consent at any time

• File a complaint with the National Privacy Commission (NPC)

To exercise these rights, contact us at:

📧 diagnosticmedicalinc@gmail.com